Experience

Meet the Colleague Nation

There’s a new energy in our Colleague Nation at Fairmont Royal York – a brimming excitement about what’s to come at this property. We’ve always been proud to work here, but today, there’s something new in the air. As our city booms with new life, we’re more committed than ever to giving our Guests personalized access to this essential experience – right in the heart of one of Toronto’s most iconic landmarks.

To celebrate all this new energy in our culture, we’re featuring a new star Colleague every month. This month, allow us to introduce Devin Allain. Devin’s been with us for seven years, and he certainly qualifies as a star. When we asked him what he loves most about working at our hotel, he had this to say:

“It’s hard to choose what I love most about working at Fairmont Royal York but I would have to say being able to change a moment into a memory for a guest who is looking to have a special day.”

And this is certainly what he did – while patrolling the Main Mezzanine Level of the hotel, he noticed a family’s interest of our gallery of historical images hanging from the walls. He wanted to make their visit even more special so he personally took them on a behind-the-scenes tour!  The family expressed how grateful they were to Devin and how they will forever remember this extraordinary visit to our hotel.

Have a story of a star Colleague? We’d love to hear it. Email us at Contact@Fairmont.com and tell us all about it.