When they say the opportunities are endless, they truly do mean that you can do whatever you want.
- Yatan Nizzar, Assistant Director, Talant & Culture
I started my career with Fairmont Hotels & Resorts 12 years ago at the Fairmont Waterfront in Vancouver as an Overnight Royal Service Agent. I then joined the Leadership Development Program at Fairmont Royal York which allowed me to gain experience across Guest Services, Housekeeping and Front Office departments. For the next two years, I seized the opportunity to live in Boston and joined the Fairmont Copley Plaza as the Assistant Front Office Manager. When I returned to Fairmont Royal York in 2014, I joined as the Housekeeping Manager, which enabled me to meet and work with so many diverse colleagues at this hotel. From there, I joined the Talent and Culture team as the Training and Communications Manager, then as the Director of Training, and now, as the Assistant Director of Talent and Culture.
Every individual I have worked with in my career has influenced my leadership style and helped me to define who I am today and what I want to be known for. Early on in my career, I made a point to network with colleagues and always connected with the senior leaders, but it was during my time at Fairmont Royal York that I realized that creating relationships with Front Line colleagues is the most influential and important step in building your career. Your peers are the people who will build you up, who will be your advocates and supporters as you rise in your career, and ultimately be the ones who will help you succeed. Listening to and learning from your colleagues is the best way to implement change.
My best advice for our new talent joining the team is to spend the first couple months listening and learning - then implement change. Secondly, foster relationships. This is a small industry and you will inevitably run into each other in the future. Carry yourself and hold yourself accountable to the next position in order to showcase your abilities.
International Women’s Day to me is a day to recognize and acknowledge the accomplishments of those around us, and to reflect on the barriers we have overcome and the barriers still around that we need to tear down. We can use our platform to reach out and raise others up. International Women's Day is a reminder to us all to advocate for those who aren’t at the table.