FAQs
Yes, service dogs are always welcome at the Fairmont Royal York at no additional fee. However, we kindly ask that you contact the hotel in advance of your stay.
Yes, Fairmont Royal York offers (12) fully accessible rooms with the following features:
- Lowered light switches
- Lowered peephole
- Lowered thermostat
- Wider doorways
- Grab bars in bathroom
- Raised sink
- Raised toilet
- Lever door handles
- Lowered clothes rack
- Seat in shower
- Roll in shower
Visit our Accessibility page for more information. Please contact the hotel if you have any special requests or need additional accessibility information about the hotel’s facilities and services.
Fairmont Royal York Hotel believes in creating outstanding hospitality for all of our guests and colleagues. We are committed to providing a barrier-free environment for all stakeholders (guests, colleagues, job applicants, suppliers, and any visitors who may enter the premises). We will comply with all aspects of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) as demonstrated through our pillars of commitment.
Visit our Accessibility page for more information. Please contact the hotel if you have any special requests or need additional accessibility information about the hotel’s facilities and services.
Yes, the fitness centre is open 24 hrs and is located on the H level. The indoor pool is open to hotel guests from 6:00 a.m. until 10:00 p.m., daily.
Union Pearson Express (UP Express) connects Toronto Pearson International Airport to Union Station, directly across from the hotel’s main entrance, in just 25 minutes. UP Express trains depart every 30 minutes.
There is a complimentary shuttle bus that runs between Billy Bishop Toronto City Airport and Fairmont Royal York every 15 minutes.
Yes. Valet parking and offsite self-parking are available.
Valet Parking:
Located at the hotel east entrance, we are able to accommodate vehicles up to 6’3”. Five Electrical Vehicle (EV) charging stations are available.
Nearby Parking Alternatives:
Self-parking is recommended at 79 Wellington Street*.
For oversize vehicles up to 12′ in height we recommend underground parking at 18 Wellington Street* or a surface lot located at 30 Bay Street*.
*Availability and cost not managed by Fairmont Royal York
Toronto Pearson International Airport (YYZ) is located 27 kilometres from Fairmont Royal York. Travel time by car is approximately 35 minutes. Union Pearson Express (UP Express) connects Toronto Pearson International Airport to Union Station, directly across from our doorstep, in just 25 minutes. UP Express trains depart every 30 minutes.
Billy Bishop Toronto City Airport (YTZ) is located 2.8 kilometres from Fairmont Royal York. Travel time by car is approximately 25 minutes. There is a complimentary shuttle bus that runs between Billy Bishop Toronto City Airport and Fairmont Royal York every 15 minutes.
Fairmont Royal York is located at 100 Front St W, Toronto, Ontario, Canada.
Visit our Contact Us page for detailed directions.
Fairmont Gold offers an exclusive luxury experience that is uniquely yours. Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service to each Fairmont Gold guest. The VIP service begins the moment you arrive at the specially reserved reception desk on the private Fairmont Gold floor.
Fairmont Gold Amenities include:
- Private floor with its own reception desk for check-in
- Private lounge exclusively for Fairmont Gold guests
- Healthy complimentary continental breakfast in lounge
- Complimentary afternoon canapés and honor bar in lounge
- Complimentary use of a boardroom in select locations
- High-speed internet access in the Gold Lounge
- In-room high-speed internet access
- Complimentary newspapers and personalized wake-up calls
- DVDs, CDs, books and games for your use
- Dedicated Fairmont Gold Manager
Yes. The Xerox Business Centre at Fairmont Royal York provides business travellers with the best printing technology available. Located on the Lobby Level, the center is open Monday to Friday, 8:00 a.m. to 6:00 p.m.
Small pets are allowed in the hotel but cannot be left unattended in guest rooms at any time and must be kept on a leash in common areas. There is a $50 per stay pet fee and Deluxe Rooms are recommended for pets over 20 lbs (9 kg).
Please note pets are not permitted on our hypoallergenic floors, Health Club or Dining Venues.
Service dogs are welcome at the Fairmont Royal York at no additional fee. However, we kindly ask that you contact the hotel in advance of your stay.
Yes. Laundry service is available seven days a week. Rush and overnight service, as well as garment pressing are also available. Limited service is available on Sundays and public holidays.
Yes. Bell staff are located in the Main Entrance of the hotel. They will be happy to assist you with porterage and luggage storage. For guests traveling by train, VIA Rail’s “RED CAP” porter will bring your luggage across the street to the Registration Desk.
Yes. The Concierge Desk is located in the Main Lobby. They will happily assist you with obtaining tickets for sporting events and theaters, making dinner reservations and arranging city tours. To reach the concierge directly, please call (416) 368-2511 or email [email protected].
To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.
- Check-in time is 4:00 p.m.
- Check-out time is 12:00 p.m.
You can contact us online or by phone, fax or email. Visit our Contact Us page for details.
Yes, service dogs are always welcome at the Fairmont Royal York at no additional fee. However, we kindly ask that you contact the hotel in advance of your stay.
Yes, Fairmont Royal York offers (12) fully accessible rooms with the following features:
- Lowered light switches
- Lowered peephole
- Lowered thermostat
- Wider doorways
- Grab bars in bathroom
- Raised sink
- Raised toilet
- Lever door handles
- Lowered clothes rack
- Seat in shower
- Roll in shower
Visit our Accessibility page for more information. Please contact the hotel if you have any special requests or need additional accessibility information about the hotel’s facilities and services.
Fairmont Royal York Hotel believes in creating outstanding hospitality for all of our guests and colleagues. We are committed to providing a barrier-free environment for all stakeholders (guests, colleagues, job applicants, suppliers, and any visitors who may enter the premises). We will comply with all aspects of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) as demonstrated through our pillars of commitment.
Visit our Accessibility page for more information. Please contact the hotel if you have any special requests or need additional accessibility information about the hotel’s facilities and services.
Yes, the fitness centre is open 24 hrs and is located on the H level. The indoor pool is open to hotel guests from 6:00 a.m. until 10:00 p.m., daily.
Union Pearson Express (UP Express) connects Toronto Pearson International Airport to Union Station, directly across from the hotel’s main entrance, in just 25 minutes. UP Express trains depart every 30 minutes.
There is a complimentary shuttle bus that runs between Billy Bishop Toronto City Airport and Fairmont Royal York every 15 minutes.
Yes. Valet parking and offsite self-parking are available.
Valet Parking:
Located at the hotel east entrance, we are able to accommodate vehicles up to 6’3”. Five Electrical Vehicle (EV) charging stations are available.
Nearby Parking Alternatives:
Self-parking is recommended at 79 Wellington Street*.
For oversize vehicles up to 12′ in height we recommend underground parking at 18 Wellington Street* or a surface lot located at 30 Bay Street*.
*Availability and cost not managed by Fairmont Royal York
Toronto Pearson International Airport (YYZ) is located 27 kilometres from Fairmont Royal York. Travel time by car is approximately 35 minutes. Union Pearson Express (UP Express) connects Toronto Pearson International Airport to Union Station, directly across from our doorstep, in just 25 minutes. UP Express trains depart every 30 minutes.
Billy Bishop Toronto City Airport (YTZ) is located 2.8 kilometres from Fairmont Royal York. Travel time by car is approximately 25 minutes. There is a complimentary shuttle bus that runs between Billy Bishop Toronto City Airport and Fairmont Royal York every 15 minutes.
Fairmont Royal York is located at 100 Front St W, Toronto, Ontario, Canada.
Visit our Contact Us page for detailed directions.
Fairmont Gold offers an exclusive luxury experience that is uniquely yours. Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service to each Fairmont Gold guest. The VIP service begins the moment you arrive at the specially reserved reception desk on the private Fairmont Gold floor.
Fairmont Gold Amenities include:
- Private floor with its own reception desk for check-in
- Private lounge exclusively for Fairmont Gold guests
- Healthy complimentary continental breakfast in lounge
- Complimentary afternoon canapés and honor bar in lounge
- Complimentary use of a boardroom in select locations
- High-speed internet access in the Gold Lounge
- In-room high-speed internet access
- Complimentary newspapers and personalized wake-up calls
- DVDs, CDs, books and games for your use
- Dedicated Fairmont Gold Manager
Yes. The Xerox Business Centre at Fairmont Royal York provides business travellers with the best printing technology available. Located on the Lobby Level, the center is open Monday to Friday, 8:00 a.m. to 6:00 p.m.
Small pets are allowed in the hotel but cannot be left unattended in guest rooms at any time and must be kept on a leash in common areas. There is a $50 per stay pet fee and Deluxe Rooms are recommended for pets over 20 lbs (9 kg).
Please note pets are not permitted on our hypoallergenic floors, Health Club or Dining Venues.
Service dogs are welcome at the Fairmont Royal York at no additional fee. However, we kindly ask that you contact the hotel in advance of your stay.
Yes. Laundry service is available seven days a week. Rush and overnight service, as well as garment pressing are also available. Limited service is available on Sundays and public holidays.
Yes. Bell staff are located in the Main Entrance of the hotel. They will be happy to assist you with porterage and luggage storage. For guests traveling by train, VIA Rail’s “RED CAP” porter will bring your luggage across the street to the Registration Desk.
Yes. The Concierge Desk is located in the Main Lobby. They will happily assist you with obtaining tickets for sporting events and theaters, making dinner reservations and arranging city tours. To reach the concierge directly, please call (416) 368-2511 or email [email protected].
To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.
- Check-in time is 4:00 p.m.
- Check-out time is 12:00 p.m.
You can contact us online or by phone, fax or email. Visit our Contact Us page for details.